Legal Document

Jilliok's Terms & Conditions — A Complete Guide in Plain English

This page covers all the rules and guidelines for using jilliok — from accounts and payments to bonuses and dispute resolution, everything explained clearly in one place.

Last Updated: December 2026 Language: Bengali Licensed Platform Version 3.1
Quick Summary
Registration is open to users aged 18 and above only
One Account Per Person
Minimum deposit ৳ 500
Wagering requirements apply to bonuses
Account Closure and Balance Forfeiture Due to Fraud

What's Covered on This Page

What's Covered in jilliok's Terms and Conditions

Account

Registration & Identity Verification

All rules regarding age verification, ID verification, account restrictions, and security are explained in detail here.

Payment

Deposit & Withdrawal Policy

Minimum and maximum amounts, processing times, and the circumstances under which payments may be withheld — all clearly outlined.

Bonus

Bonus & Promotion Terms

Detailed guidelines on wagering requirements and validity periods for Welcome Bonuses, Reload Bonuses, Free Bets, and more.

Betting

Betting Rules

Bet acceptance, cancellation, amendment, and match-specific rules — outlined separately for each category.

Security

Fraud & Security Policy

Jilliok's position on account sharing, multi-accounting, bonus abuse, and other prohibited activities.

Disputes

Dispute Resolution Process

Where to file a complaint, how long resolution takes, and what to do if you disagree — explained step by step.


1
General Terms & Conditions — Introduction
Please Read Before Using jilliok

By using the jilliok.bet website or mobile app, you are deemed to have automatically agreed to these Terms & Conditions. We therefore recommend reading this document in full before using jilliok for the first time.

Jilliok is an international online betting and gaming platform operating under a valid license. These terms have been written in Bengali so all users can easily understand them. jilliok reserves the right to update these terms at any time — users will be notified of significant changes via their registered email or app notifications.

These Terms & Conditions were last updated in December 2026. The date of the next update will be shown at the top of this page.

2
Account Registration & Eligibility
Who Can Use jilliok

You must be at least 18 years old to open an account on jilliok. To verify your age, jilliok may request a national ID card, passport, or birth certificate at any time. Withdrawals may be temporarily held until verification is complete.

Important Account Rules:

  • Each individual may only One Account can be opened.
  • Providing accurate and truthful information on your account is mandatory.
  • The name used during registration must match the name on the payment method.
  • Sharing your account with anyone else is strictly prohibited.
  • Accounts cannot be sold or transferred to any third party.

Jilliok reserves the right to temporarily or permanently suspend any account on reasonable grounds. Any related complaint submitted to our support team will be reviewed within 48 hours.

3
Deposit & Withdrawal Policy
All Payment-Related Rules

Jilliok currently supports transactions via bKash, Nagad, Rocket, VISA/Mastercard, and Cryptocurrency. All transactions are secured with SSL encryption.

Payment Methods Minimum Deposit Maximum Deposit Withdrawal Timeframe
BKash৳ 500৳ 1,00,0001–3 minutes
Nagad৳ 500৳ 1,00,0001–3 minutes
Rocket৳ 500৳ 50,0005–10 minutes
VISA/MC৳ 1,000৳ 2,00,0001–3 Business Days
Crypto$10 equivalentUnlimited1–6 hours

Important Withdrawal Conditions:

  • Account verification must be completed before any withdrawal can be processed.
  • Your first withdrawal must be made using the same method as your deposit.
  • Winnings derived from bonuses must meet the applicable wagering requirements before they can be withdrawn.
  • Jilliok reserves the right to carry out additional verification if any suspicious transactions are identified.

Payments made in a third party's name are not accepted and any such transactions will be fully refunded.

4
Bonus & Promotion Terms
How to Earn and Use Bonuses

Jilliok offers a range of bonuses — including welcome bonuses, reload bonuses, cashback, referral bonuses, and seasonal promotions. Each bonus has its own terms, which are clearly stated on the promotions page.

General Bonus Rules:

  • Wagering requirement: Most bonuses require a specific wagering amount before withdrawal is allowed (typically 5–20x).
  • Validity: Every bonus has a set validity period, typically between 7 and 30 days.
  • Minimum Odds: Bets eligible for wagering requirements generally carry minimum odds of 1.50.
  • One Bonus at a Time: Only one bonus can be active at a time.
  • Bonus Reversal: If you do not wish to claim a bonus, please notify support before making a deposit.

Any attempt to fraudulently claim bonuses — such as using multiple accounts, providing false information, or abusing bonus offers — will result in all bonuses being cancelled and the account being closed.

jilliok's High Roller Rebate is completely wager-free — you can withdraw it with no wagering requirements. Learn more about the High Roller Program.

5
Betting Rules
How Bets Are Accepted & Settled

All Sports Betting and casino games on jilliok have specific rules. Once a bet is accepted, the odds are locked in — they will not change regardless of any subsequent market movements. That's jilliok's guarantee.

Bet Cancellation Scenarios:

  • If cancelled or postponed before the match begins
  • When rule changes apply due to venue changes
  • If incorrect odds are displayed due to a technical error
  • If the match is not completed within the scheduled time

Cash Out Feature:

Cash out is available on selected markets. The cash out amount is determined based on current match conditions, and jilliok reserves the right to temporarily suspend this feature at any time.

Special rules for Live Betting:

In live betting, bets may not be accepted due to internet latency. jilliok operates with the utmost integrity in live betting; however, if a bet is cancelled due to a technical issue, a full refund will be issued.

6
Prohibited Activities & Anti-Fraud Policy
Prohibited Activities

Jilliok is committed to maintaining a fair and safe environment. The following activities are strictly prohibited:

  • Creating Multiple Accounts (Multi-Accounting)
  • Using a false identity or impersonating another person
  • Coordinated Activity for Bonus Abuse
  • Using software or bots to gain an unfair advantage
  • Using third-party funds in your account
  • Money laundering or illegal financial transactions

If any of the above activities are proven, all bonuses and winnings will be forfeited and the account will be permanently closed. In some cases, legal action may be taken.

Jilliok uses an advanced fraud detection system that is active 24/7. If suspicious activity is detected, an account may be automatically suspended pending review.

7
Responsible Gaming & Self-Exclusion
Self-Protection Tools

Jilliok believes responsible gaming is a right. We provide the following self-control tools for every user:

  • Daily / Weekly / Monthly Deposit Limit: You can change this at any time from App Settings.
  • Bet Limits: Set your own maximum stake limit per bet.
  • Session Timer: Set a time limit for your sessions before you start playing.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 months.
  • Permanent Cancellation: You also have the option to permanently close your account.

Increasing a limit requires a 72-hour waiting period, but decreasing one or taking a break takes effect immediately. For more details, visit our Responsible Gaming Page View.

8
Privacy & Data Protection
How Your Information Is Used

Jilliok protects users' personal data with the highest level of security. We never sell personal information to third parties. Your data is used solely for service operations, payment processing, and legal compliance.

For more information, visit our Privacy Policy Read on. To request correction or deletion of any of your information support@jilliok.betto send it.

9
Dispute Resolution & Complaints Process
How to Get Help When You Have an Issue

If you have a complaint, please contact us first via Live Chat or email. Standard complaints are resolved within 24–48 hours. Complex cases may take up to 7 business days.

Complaint Steps:

  1. Via live chat or support@jilliok.betto submit a complaint.
  2. Send us your account ID along with a description of the issue.
  3. Our support team will provide an initial response within 48 hours.
  4. If the issue remains unresolved, request a managerial review.

If you disagree with a decision made by jilliok, you have the right to escalate your complaint to the relevant licensing authority.

10
Service Changes & Termination
When jilliok May Change Its Services

Jilliok reserves the right to modify or discontinue any service, game, or feature. For major changes, at least 30 days' prior notice will be given. In urgent situations — such as legal obligations or security risks — services may be suspended without advance notice.

If the service is shut down, all funds remaining in your balance will be returned via your registered payment method — however, this does not apply to accounts closed due to prohibited activities.

Severity Levels of Terms
Account Policy
Mandatory
Payment Policy
Mandatory
Bonus Terms
Urgent
Betting Rules
Urgent
Privacy
Important

Frequently Asked Questions

bKash and Nagad deposits typically reflect in your balance within 1–5 minutes. VISA/Mastercard deposits may take up to 5–30 minutes. If your balance hasn't updated after 15 minutes: 1) Note down the transaction ID / reference number from your mobile banking app. 2) Send that transaction ID to jilliok via Live Chat or email support@jilliok.bet. 3) Our payments team will review and resolve the issue within 2–4 hours. If a deposit fails, the amount is typically returned to your original account automatically within 24–72 hours. jilliok does not charge any fee for failed transactions.

To receive a bonus through jilliok's referral program, the following conditions must be met: 1) Your friend must register using your referral link or code. 2) Your friend must make a minimum first deposit of ৳ 1,000. 3) Once your friend completes their first deposit, the referral bonus will be credited to your account within 24 hours. The referral bonus amount depends on the active promotion. To find out the current offer, Promotions Page Note: If you attempt to claim a referral bonus by opening a new account from the same phone, device, or IP address, the bonus on both accounts will be voided.

Done reading the terms? Join now

Registration on jilliok is completely free. Get a 150% bonus on your first deposit and join over 500,000 bettors.

For users aged 18 and above only. The terms and conditions on this page apply.

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