Help Center

Jilliok FAQ — Your questions are answered right here

From registration to withdrawal — every jilliok question you could have, all answered in one place.

7
FAQ
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Avg. Response Time
BNG
Support in Bangla

All Questions
Account
Payment
Support
Sports

Jilliok offers four support channels — all available in Bengali:

ChannelHow ToTimeAvg. Response Time
Live ChatButton at the bottom-right of the website or app24/71–3 minutes
EmailSupport@jilliok.bet24/71–3 Hours
TelegramLink from the App page24/75–10 minutes
App SupportJilliok App → Settings → Help24/72–5 minutes
Live Chat is your best option for quick help. For complex issues — such as KYC or payment problems — send us a detailed message by email.

Once logged in to jilliok, you can find live scores and match updates in two places:

  • "Sports Event" Go to the page — you'll see a live scoreboard next to every ongoing match.
  • In the Live Betting section, real-time odds updates come alongside live score updates.
  • Click on a specific match to see detailed stats — wickets, run rate, and ball-by-ball analysis.
  • Live scores for cricket, football, tennis, kabaddi, and 20+ more sports — all in one platform.
Live video streaming is also available for selected matches — free to watch with an active account balance.

The minimum deposit at jilliok varies by payment method:

Payment MethodsMinimumMaximum (One-Time)Time
BKash / Nagad৳500৳30,000Instant
Rocket৳500৳ 25,000Instant
VISA / MasterCard৳ 1,000৳1,00,0001–5 minutes
USDT / Crypto$5Unlimited1–3 confirmations
150% Bonus on First Deposit Avg. 30 seconds on bKash

Signing up on jilliok is completely free and takes just 2–3 minutes. Here's what you'll need:

  • Full Name: Enter your real name — it must match the name on your payment account.
  • Date of Birth: Required to verify you are 18+ — underage users cannot register.
  • Email Address: An active email address — a verification link will be sent to it.
  • Mobile Number: Bangladeshi number (+880) — you'll receive an OTP.
  • Username: Choose a unique username of your preference.
  • Password: Strong password — at least 8 characters.
Your account is activated immediately after registration. Verify your email to make your first deposit and claim your 150% welcome bonus.

Jilliok's withdrawal policy is straightforward. In brief:

MethodFeeMinimumMaximum (Daily)Time
BKash / NagadFree৳500৳50,0001–3 minutes
RocketFree৳500৳30,0005–10 minutes
Bank TransferFree৳ 2,000৳ 2,00,0001–24 hours
USDTNetwork Gas$10Unlimited1–6 confirmations
KYC verification is mandatory before your first withdrawal. Large withdrawals will not be processed until KYC is complete.

KYC (Know Your Customer) verification is a standard and mandatory process. Here's how to complete it on the jilliok app or website:

  • Log in → go to Profile → navigate to the "Verification" or "KYC" section.
  • Any one of the following as proof of identity: National ID Card (NID), passport, or driving licence.
  • Upload the front and back images separately.
  • Upload a selfie with your face clearly visible.
  • Proof of address (optional, required for withdrawals over ৳1,00,000): utility bill or bank statement.
Verification typically takes 15–30 minutes Once and done
Make sure your photo is clear and well-lit. Blurry or cropped images will not be accepted.

Payout times vary depending on the reward or win type:

Reward TypeTime to Credit
Sports Betting WinWithin 5–15 minutes after the match ends
Live Casino WinsImmediately after the round ends
Slots / Games WinInstant
Welcome BonusWithin 5 minutes of deposit confirmation
Daily Check-in BonusUpon login
Referral BonusWithin 1 hour of your friend's first deposit
Tournament PrizesWithin 24 hours of results being announced
Bonus balance cannot be withdrawn directly — it converts to real balance only after the required wagering is completed. Learn more on the Promotions page you'll receive.

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No more guesswork with jilliok

Jilliok is built with Bangladeshi players in mind — we strive to deliver every service in Bengali. If you can't find your answer in the FAQ above, come chat with us directly via Live Chat.

Our support team is available 24 hours a day, 7 days a week. Emails are typically answered with a detailed response within 1–3 hours.

Contact Us Now

Live Chat
Click the green button at the bottom right of the page.
Active Now
Email Support
support@jilliok.bet — response within 1–3 hours.
Fast Response
Telegram
Find the Telegram link on the App page.
Fastest
Support Satisfaction
Live Chat98%
Email Support95%
Payment Speed99%
Troubleshooting96%

Based on user feedback from the past 30 days

Still not resolved?

If your question isn't answered in the FAQ, reach out to our support team directly — we'll get back to you fast.

Live Chat — Now

Why 500,000+ people choose jilliok

Every service is tailored with Bangladeshi players in mind

Speed

Instant Payment

Deposits via bKash and Nagad confirm in an average of 30 seconds; withdrawals process in 1–3 minutes.

Support

24/7 Support in Bangla

Get help in Bengali anytime via Live Chat, email, or Telegram — day or night.

Security

Bank-grade security

SSL encryption, 2FA protection, and an automated fraud detection system.

Bonus

150% Welcome Bonus

Get up to ৳15,000 bonus on your first deposit. Daily check-in, referral, and reload bonuses are also available.

Sports

20+ Sports Live Betting

Real-time odds and live scores across 20+ sports, including cricket, football, and kabaddi.

App

Android & iOS App

Download for free, receive push notifications, and enjoy exclusive app bonuses.

Get Started Now

Got your answers? Start playing now

Register on jilliok, claim your 150% welcome bonus, and enjoy the best betting experience in Bangladesh.

For users aged 18+ only. Terms & Conditions Applicable.

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